: Preface. 1. Introduction: Beyond a universal client. Kirsi Juhila, University of Tampere, Tarja Poso, University of Tampere, Chris Hall and Nigel Parton, University of Huddersfield, UK. Part I. Constructing Client Identities and Morals. 2. Legitimating the rejecting of your child in a social work meeting. Christopher Hall, University of Huddersfield, Arja Jokinen and Eero Suoninen, University of Tampere. 3. Caring but not coping: Fashioning a legitimate parent identity. Christopher Hall and Stef Slembrouck, University of Ghent, Belgium. 4. Negotiating clienthood and the moral order of a relationship in couple therapy. Katja Kurri and Jarl Wahlstrom, University of Jyvaskyla, Finland. Part II. Categorizing and Negotiating Clienthoods. 5. Creating a 'bad' client: Disalignment of institutional identities in social work interaction. Kirsi Juhila. 6. Parental identity under construction: Discourse and conversation analysis of a family supervision order. Carol van Nijnatten, University of Utrecht, Netherlands and Gerard Hofstede, Youth Care Policy Officer, Southern Netherlands. 7. The absent client: Case description and decision-making in inter-professional meetings. Pirjo Nikander, University of Tampere. 8. The dilemma of victim positioning in group therapy for abusive men. Terhi Partanen, University of Jyvaskyla. Part III. Client work in professional contexts. 9. Trafficking in meaning: Constructive social work in child protection practice. Ah Hin Teoh, Jim Laffer, Nigel Parton, University of Huddersfield and Andrew Turnell, Independent Social Worker, Australia. 10. Complicated gender. Tarja Poso, University of Tampere. 11. The social worker and moral judge: Blame, responsibility and case formulation. Sue White, University of Huddersfield. 12. Writers', clients', counsellors' and readers' perspectives in constructing resistant clients. Gale Miller, Marquette University, USA. 13. Client, user, member as constructed in institutional interaction. Soren Peter Olesen, University of Aalburg and Danish National School of Social Work. 14. Conclusion: Yes, but is any of this any use? Christopher Hall, Nigel Parton, Kirsi Juhila and Tarja Poso. Appendix. References. Index.