Foreword, by James E. Morley, Jr.
Acknowledgments
Introduction
1. Strategic Management and Systems Thinking
2. Managing Increasingly Complex Institutions
3. Purposes: Redesigning the Curriculum at The College of New Jersey
4. Structure: Rethinking the Setting for Teaching Mathematics at Virginia Tech
5. Goverance: Enterprise Resource Planning Implementation at Valley City State University
6. Policies: Enhancing Faculty Scholarship and Integrating Student Research into the Curriculum at LaGrange College
7. Processes: Improving Student Retention at Paul D. Camp Community College
8. Information: Tuition Discounting at the University of Redlands
9. Infrastructure: Maintaining Quality with Static Resources at Seminole Community College
10. Culture: Invigorating Undergraduate Education at the University of Georgia
Conclusion
Appendix
Notes
Bibliography
Index