Introduction Emotional Literacy Foundations and Background Defining Emotional Intelligence and Emotional Literacy Understanding the Triune Brain Managing Emotions Self-Awareness and Anchoring Communicating through Reframing and Positive Intentionality Reflective Listening and Overcoming Reactive Responses Nonverbal Clues The Dance of Silent Communication Maintaining Important Relationships Assertion and Apology Learning from Experience Self-Coaching The Power of Vision Identifying Outcomes Attribution Theory Foundations of Self-Esteem Effects of Emotional Literacy Some Final Thoughts
This book is an excellent introduction to emotional literacy for teachers and staff developers. It focuses on background and research on emotional literacy: understanding and managing emotions, communication skills and rapport building; developing an internal coach; and implications and next steps.