Introduction, Karen Tanner, Goldsmiths College. 1. The Dimensions of Observation: Objective Reality or Subjective Interpretation? Pat Le Riche, Goldsmiths College. 2. Towards an Equality Model: Observation through a Power Lens, Karen Tanner, Goldsmiths College. 3. Practice Teaching: The Use of Observation by Practice Assessors and Practice Teachers, Kate Leonard, South Bank University. 4. Observing the Unthinkable in Residential Care for Children, John Simmonds. 5. Beyond the Bureau-Professional: Observation Study as a Vehicle for Inter-Professional Learning and User-Centred Practice in Community Care, Marilyn Pietroni, University of Westminster. 6. Holding a Mirror to the Institution: Observation and the Training of Approved Social Workers, Hazelanne Lewis, Hertfordshire Social Services. 7. Observing Management: The Contribution of Observation to Management in the Personal Social Services, Patricia Kearney, National Institute of Social Work. 8. The Observer as Participant: The Role of Observation in Systematic Couple and Family Therapy, Moira Doolan. Conclusion, Pat Le Riche, Goldsmiths College.